Draft placeholder — legal review required. This page uses generic e-commerce policy language and has not been reviewed by a lawyer. Do not treat it as final or legally binding until qualified counsel has reviewed and approved it, especially given Organic Arogya's international customers.

Refund Policy

Last updated: [DATE]

Eligibility for Returns

Items must be reported within [X] days of delivery.
Due to the consumable nature of our products, we can only accept returns for items that arrive damaged, defective, or incorrect.
Opened consumable products are not eligible for return unless defective.

How to Request a Refund

Contact us at info@organicarogya.com with your order number and photos of the issue. Our team will review and respond within [X] business days.

Refund Processing

Approved refunds are issued to the original payment method within [X] business days. Shipping charges are [refundable/non-refundable — confirm policy].

Cancellations

Orders can be cancelled before they are shipped by contacting us or via your account's order history. Once shipped, an order can no longer be cancelled but may be eligible for return per the policy above.

[LEGAL REVIEW REQUIRED] — confirm specific timeframes and any consumer-protection requirements that apply in each country Organic Arogya ships to.